Privacy policy

Last updated: June 15, 2026

This Privacy Policy explains how Wanas Play, operated by WANAS PLAY LTD., collects, uses, discloses, and protects personal information when you visit or make a purchase from https://wanas-play.myshopify.com/.

Business Information

Legal Entity: WANAS PLAY LTD.
Registry ID: BC1589625
Business Address: 4070 Rue De Bullion, Montréal, QC H2W 2E5, Canada
Phone: +1 514 987 6874
Email: jessyphaex388@gmail.com

Personal Information We Collect

We may collect personal information when you visit our website, place an order, contact us, or interact with our store. This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Customer support communications
  • Device, browser, and website usage information
  • Information collected through cookies and similar technologies

Payment information may be processed by Shopify and third-party payment providers. We do not store full payment card details on our own systems.

How We Use Personal Information

We use personal information to:

  • Process and fulfill orders
  • Confirm payments and prevent fraud
  • Ship products to customers
  • Provide customer support
  • Send order confirmations, shipping updates, and service messages
  • Improve our website, products, and customer experience
  • Comply with legal, tax, accounting, and regulatory obligations
  • Protect our rights, property, customers, and business operations

Consent

By using our website, placing an order, or providing personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to applicable Canadian privacy laws.

You may withdraw consent where legally permitted, but doing so may limit our ability to provide certain services, such as processing an order or responding to a support request.

Sharing Personal Information

We may share personal information with service providers and partners who help us operate our business, including:

  • Shopify, our website hosting and e-commerce platform provider
  • Payment processors
  • Shipping and delivery providers
  • Fraud prevention and security providers
  • Customer support and communication tools
  • Analytics and website functionality providers
  • Legal, accounting, tax, and compliance advisors

We may also disclose personal information where required by law, regulation, court order, or lawful request from public authorities.

Shopify Hosting and Processing

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to customers. Personal information submitted through our store may be processed by Shopify in accordance with Shopify’s own privacy and data handling practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, remember preferences, analyze traffic, support checkout, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Marketing Communications

If you choose to receive marketing communications from us, we may use your contact information to send promotional messages. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

We may still send transactional or service-related messages when necessary, such as order confirmations and shipping updates.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, business records, and legal or tax obligations.

Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also ask questions about how we handle your personal information.

To make a privacy request, contact us at:

Phone: +1 514 987 6874
Email: jessyphaex388@gmail.com
Address: 4070 Rue De Bullion, Montréal, QC H2W 2E5, Canada

We may need to verify your identity before responding to certain requests.

Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information to us, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.